At HDO GLOBAL TRADE, UNIPESSOAL LDA, we want you to be satisfied with your purchase. If for any reason you are not completely satisfied, please review our policy below.
To be eligible for a return, the item must be in its original condition, unused, and in the same packaging it was received. You have 30 days from the date of receipt to request a return.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5 to 10 business days.
Return shipping costs are the responsibility of the customer, except in cases of defective products or items incorrectly shipped by us.
If you have questions about our refunds and returns policy, please contact us through our website or by email.
This document was last updated on June 15, 2021
